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Welcome to OpServ

OpServ is an Online Service Report Capturing System that aims to provide efficient way to capture installation, repair and maintenance works, track performance report, and collecting customer feedback.

Benefits for Stake Holders

For Administrators

  • Centralized panel for manage report related informations.
  • Get detailed report on all services done by technicans.
  • Effectively manage customer, machine, staff and vehicle locations.
  • No more downloading serviced crane pictures from Whatsapp groups.

View Administrator guide.

For Supervisors

  • Streamlined place to assign job to technicians.
  • Centralized record keeping for effective record management.
  • Transparent service report progress and activities.
  • Standardized submission format eliminates excess processing at Front Office.
  • Automated overtime calculations.

View Supervisor guide.

For Technicians

  • Less human mistake on form capturing on form verification.
  • Ability to resume form filling where last left off.
  • Single place to see scheduled works.

View Technician guide.

For Customers

  • Better user experience as approval can be performed anytime and anywhere around the globe.
  • Eliminates redundancy and hassle to fill in forms.
  • Automated notification system when a form needs to be approved.